Mistake 1: You write for your peers and not for your
customers.
Forget about industry jargon and proving to your
competitors that you are knowledgeable. Write for your customer. What do they want to know?
Mistake 2: Your website content is not easy to scan.
Most
website visitors do not read web content word for word. That means you need to
write short paragraphs, include bullet lists, use bold and italics to
emphasize key phrases, incorporate plenty of subheadings, and add images to
make your web pages easy to scan.
Mistake 3: Grammar, Spelling and Punctuation
Maybe you saw this one coming: but when you’re actually
creating your web content, what seems to be the easiest-to-avoid error can be
your downfall. Many websites have web content with 20 or 30 run-on
sentences. Make sure you don’t just write the web content; you need to
proofread it as well to avoid this #1 common mistake.
Mistake 4: Writing for search engines
Writing for the search engines and
stuffing keywords. While “barking dog instant stop” might be an excellent
keyword phrase according to searches, there is a reason why there are not very
many exact matches. When this phrase is in your title and 7 more times in the
article, it makes for a pretty awful reading experience for your viewers. You
are writing for search engines and stuffing keywords which can get you in
trouble with Google.
Mistake 5: Too many ads
There is nothing wrong with trying to
monetize your site, but please don’t stuff it with ads to the point where it
looks like one giant classified. No one wants to read around a dozen ads when
visiting your site to find one piece of information. It looks incredibly
spammy, pushes your own branding below the fold and has a negative impact on
the overall user-experience. Your content and messaging is much more important!
Mistake 6: No call-to-actions
Is no one filling out your contact form
or signing up for your company newsletter? Have you tried asking them? Too
often site owners worry about creating the perfect lead form, hoping to find
the magic word count that will inspire thousands to fill it out. If you aren’t
incorporating call-to-actions in your content, how will your visitors know what
you want them to do? Ask and ye shall receive!
Mistake 7: Pricing Info
Pricing info is again on
the list of content mistakes that don’t have a consensus. Some businesses will
not have pricing info, thinking that they don’t want to turn off any customers.
Here are the top reasons why it makes sense to always include pricing:
·
The first question on
people’s mind after they are sold on your product is how much will this cost
me? Can I afford it? If they can’t find that info, they will look it up
elsewhere, probably on a competitor website in which case your competitor has
won.
·
Putting your costs and
pricing out there weeds out the customers who cannot afford your services or
products. It increases conversion rates, helps to save your time and theirs as
well.
·
It creates an atmosphere
of transparency and trust, both essential for marketing on the web.
Mistake 8: Not Incorporating Social Media into
Your Content Marketing Mix
Research shows that customers
prefer to interact with brands through social media channels and that while
other forms of contact such as contact forms, emails, phones are still
relevant, social media is quickly becoming the number one choice of customers
especially for customer service and queries. It’s no surprise that having
social media icons on your site greatly increases conversion rates.
Mistake 9: Opening with an Ad or Flash or
Survey
Visitors to
your site are likely seeking information. Splash animations and Flash ads stand
between them and the information they want. Yes, you can include a skip button,
but why risk annoying visitors as soon as they get to your site. You want to
create a favorable impression, not turn them off. Also, Flash significantly
slows down site and people have too many options to wait. Instead, grab
attention with well-crafted copy.
Mistake 10: Too much clutter
We have all
been conditioned to think that more is better and that the more choices
available the better. But that is not true. It can be confusing for visitors to
have too much content on a page and too many options. Break up information into
short, digestible chunks. Use short, clear sentences, single thought
paragraphs, and lots of bullet-point copy. You want to make your copy easy to
scan.